Chapter 49

• The first reservation made by Silas did not go through so he had to make a new one yesterday and now the couple is here.
• Devoon five stars is a hotel built for the elites. The average person can never spell its name, take more of the building. It has the best human services and the management makes sure the guests are comfortable and they do more than they ought to make sure their customers never have reasons to complain.
• The success story starts from somewhere, people believe that every achievement has a story behind it and that story has always been told through the way the staff makes sure their customers are comfortable. They believe there is more to be comfortable than the other way round. It's not how costly the hotel is, sure it can be said to be part of it but humanitarian services are their hotel watchword.