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Chapter 21 Workplace Psychological Manipulation

  • After spending many years in the professional world, Francis had mastered the art of attentive listening.
  • Learning to speak was relatively easy, but learning to extract important information from others' words proved to be a long and challenging journey.
  • As Francis listened to the conversation between Shane and Logan, he gradually understood that Logan was not only the boss of the restaurant but also owned several hotels.
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